Shipping Policies:
First-time orders
Charges for all shipments within the U.S.
Normal shipping time within the U.S.
Upgraded service to destinations within the U.S.
APO/FPO and U.S. Territories
Charges for U.S. Territory and APO/FPO shipments
International destinations
Charges for shipments to Canada
Charges for international shipments
Customs, duties and confiscated international shipments
Lost or damaged shipments

Returns and Exchanges:
Defective return policies
Non-defective returns

Retail Store:
Retail store address
Retail store hours

General Information:
About us
Privacy statement





SHIPPING POLICIES

First-time orders

U.S. and Foreign: Our standard policy for first-time orders is to contact the issuing bank to verify that the billing information provided matches the bank's records. As we sometimes encounter delays with this verification, your order may be delayed in shipment.

Lost or Damaged Shipments

If your shipment is damaged, call your local UPS office and advise them of the damage. UPS will return the damaged item to us free of charge. Once we receive the return, we will ship replacements to you at no additional cost. If you believe that your order may have been lost in transit, please email us at shop@laserblazer.com. We will trace your order and file for insurance coverage, if necessary. Once the insurance claim has been approved, we will ship you a replacement order or provide credit. Always retain the original shipping carton until the incident has been resolved.

RETURNS POLICY

NON-DEFECTIVE RETURN POLICIES

Within 30 days of delivery of your shipment, you may return your purchase for a credit, exchange, or refund only if the Discs are unopened and in new condition. Any disc not meeting these conditions will be returned to you and no credit or refund will be issued. We will refund the shipping costs, only if the return is a result of our error. A copy of your original purchase receipt is required.
Returned titles must be in their original factory packaging. Enclose with each returned title the following information:

1. Your name, address, telephone number and email address.
2. A copy of your Laser Blazer receipt as proof of purchase.
3.The reason why you are returning the title.

Send all returns to:

Laser Blazer
10587 Pico Blvd.
Los Angeles, Ca 90064
Attn: Returns Department

The customer is responsible for all shipping charges for returned items.
We cannot accept returns of opened items or items returned more than 30 days after delivery.

DEFECTIVE RETURNS

Within 30 days of receiving your merchandise, you may exchange your defective disc, under the manufacturer's warranty, for a copy of the same title, provided the title is still currently available in our regular inventory. If the title is no longer available, discontinued, has been reissued by another studio, or is no longer covered by the manufacturer's warranty, this warranty is void. Proof of purchase is mandatory, and discs will be exchanged only. No
refunds!

The customer is responsible for all shipping charges for returned items.

This warranty does not cover the following:

1. Physical damage from shipping (see damage claims) handling, abuse, or operation of defective or maladjusted equipment.
2. Any disc not in perfect condition.
Discs, jackets, or cases that show excessive wear beyond the normal handling required to detect a defect including, but is not limited to, discs used for rental and discs, jackets, and cases that have been marked with stickers, ink, or any other non-removable materials.
3. Any disc that does not clearly show an audio or video defect. Customer dissatisfaction with the transfer of the movie is not considered an acceptable defect.

Unfortunately, certain models of DVD players are not able to play certain DVDs. Laser Blazer cannot be held responsible for discs that cannot be played on certain systems. However, Laser Blazer will exchange the incompatible title with another title provided the warranty conditions are met. Items not accepted under the terms of this warranty will be returned, freight collect, to the sender.

The Procedure for returning defective discs are as follows:

Returned titles must be in their original factory packaging. Enclose with each returned title the following information:

1. Your name, address, telephone number and email address.
2. A copy of your Laser Blazer receipt as proof of purchase.
3.The reason why you are returning the title.
4. The brand name of your Laserdisc or DVD player.
5. The exact location (time, chapter, frame, side) of the defect.
6. The nature of the defect (e.g., disc skips at 30 min, chap 3, side1)

When returning items to us, use a sturdy carton that will prevent damage to the disc. It is strongly suggested that discs be returned via the U.S. Postal Service Priority Mail, for shipping charges between $3 to no more than $10. To save money on shipping, do not use a third party shipping or packaging service. Parcel post packages will require insurance to be purchased separately.

Send all returns to:

Laser Blazer
10587 Pico Blvd.
Los Angeles, California 90064
Attn: Returns Department

You may also email our customer service department at shop@laserblazer.com if you have any other questions.

Canceling/Changing an order

Once you have placed your order, you cannot make any changes or cancellations on line. To make any changes to your order, you must contact our customer service department at shop@laserblazer.com. We cannot guarantee that your changes can be made. Once orders have been shipped any changes must be made via our returns policy.

LEGAL

You must be 18 years of age or older to make any purchases on Laserblazer.com

ELECTRONIC COMMUNICATIONS

When you visit Laserblazer.com or send e-mails to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Laserblazer.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Laserblazer.com and protected by U.S. and international copyright laws. All software used on this site is the property of Laserblazer.com or its software suppliers and protected by United States and international copyright laws.
Visitors may post reviews, comments, and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Amazon.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

RISK OF LOSS

All items purchased from Laserblazer.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Laserblazer.com and its affiliates attempt to be as accurate as possible. However, Laserblazer.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Laserblazer.com itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY LASERBLAZER.COM ON AN "AS IS" AND "AS AVAILABLE" BASIS. LASERBLAZER.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LASERBLAZER.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LASERBLAZER.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM LASERBLAZER.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AMAZON.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Pricing

All prices are listed in U.S. dollars.

We do not have a price-matching policy at this time, nor do we offer additional discounts on large orders of a single title or on large orders of many individual titles.